We follow a reliable refund policy to let our donors feel privileged about their association with us. We take utmost care about processing donations as per the mandates signed by our donors through the donor forms both offline and online. But in the unlikely event of an erroneous deduction by Dhwani, from a donor, after receiving a proof of deduction of donation from the donor and a written request for the refund from the donor, Dhwani will refund the extra amount within 7 working days from the date of receiving the complaint by the donor.

We can be contacted for the refund request through the following:

Please note that the refund will be done based on the Rupees/Dollar rates as prevalent on the day of remittance.

The refund will be made to the payment option(s) as indicated by the Donor

 

REPERTORY :

ANY CANCELLATION/postponement HAS TO BE SUPPORTED BY A WRITTEN FACTUAL JUSTIFICATION

In case of postponement, no refund would be applicable. We will honour our commitment subject to mutual convenience.

IN CASE OF OUTRIGHT CANCELLATION of a booked event , we will honour your decision, as long as you make a request for the refund within a period of 3 days from the date on which you made the contribution. We would credit the money back to your account after a deduction of 30% for administration costs, SUBJECT TO THE APPROVAL OF THE DHWANI EXECUTIVE BOARD

In case you make a payment for a specific event and the money has already been spent for it, we will be unable to refund the amount to you.

If you have paid in foreign currency the above repayment terms are subject to the laws/rules of our country for repatriation in foreign currency..

The refund will be made to the payment option(s) as indicated by the Donor.

Please note that the refund will be done based on the Rupees/Dollar rates as prevalent on the day of remittance.

Zaroorat

We follow a reliable refund policy to let our donors feel privileged about their association with us. We take utmost care about processing donations as per the mandates signed by our donors through the donor forms both offline and online. As long as you make a request for the refund within a period of 7 Days from the date on which you made the contribution. We would credit the money back to your account after a deduction of upto 30% for administration costs, SUBJECT TO THE APPROVAL OF THE DHWANI EXECUTIVE BOARD.

SANJHI

Please note that since all the items are hand-crafted, any aberration in the craftsmanship is not subject to any refund.

No refunds will be made once the products are out of our studio.

In case of bulk booking, refund will be applicable only if the cancellation is made within 7 days from the date of remittance. We would credit the money back to your account after a deduction of upto 30% for administration costs, SUBJECT TO THE APPROVAL OF THE DHWANI EXECUTIVE BOARD

FOR SPECIAL PROJECTS ANY REFUND WILL BE SUBJECT TO MUTUAL DISCUSSION & APPROVAL OF DHWANI EXECUTIVE BOARD

FCRA A/c no: 231660798
ICICI Bank - Kalkaji New Delhi Branch
RTGS/NEFT IFSC Code: ICIC0000720
Account Number: 072001001732

Donation to Dhwani is exempted under Section 80G of the Income Tax Act, 1961

 

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